# Dispatching Technicians

- Updated on Mar 9, 2023  
- Published on Oct 24, 2022

- 1 minute(s) read

Prior to the start of the work day, dispatchers can use the **Schedule & Dispatch** page to do the following:

- Review the technicians currently scheduled to work.  
- Review the scheduled service tasks assigned to each technician.  
- Confirm the location of all service task appointments on the map.  
- Review existing appointments to determine if any should be locked. For more information, see [How do I lock an appointment?](https://documentation.mobileforcesoftware.com/v1/docs/how-do-i-lock-an-appointment)  
- Plug any available technician time windows with service tasks. For more information, see [Plug Route](https://documentation.mobileforcesoftware.com/v1/docs/routing-service-tasks#using-plug-route).  
- Optimize appointment routes if needed. For more information, see [Smart Route](https://documentation.mobileforcesoftware.com/v1/docs/routing-service-tasks#using-smart-route).