Managing Service Task Appointments

• Updated on Dec 6, 2022
• Published on Sep 15, 2022
• 1 minute(s) read

The Service Task Appointments table lists the appointments associated with the Service Task, allowing you to review the current status of the appointment and who has been assigned the task.

Mobileforce displays the Appointments section on the Service Task page, allowing you to review the history of the service task in tabular format.

Additionally, you can click the button to open the table in its own window.

The Appointments table lists the following columns:

• Name:
  The name of the appointment.
• Assigned To:
  The technician assigned to the appointment.
• Status:
  The current status of the appointment (for example, Scheduled).
• Service Task:
  The name of the service task associated with the appointment.
• Account:
  The CSM account associated with the task, typically the customer who requested the work.
• Customer Location:
  The geographic location associated with the CSM account.
• Start Date/Time:
  The date and time when the appointment is to begin.
• End Date/Time:
  The date and time when the appointment is to end.
• Created Date:
  The date and time when the appointment was created.
• Modified Date:
  The date and time when the appointment was last updated.