# Completing and Submitting Forms

- Published on Jan 26, 2023

Forms are created by users in a business role typically to capture customer data in a simple data entry application. These forms are typically designed to be used by technicians in the field, capturing the data using a mobile device.

To access a form using the mobile app, select **Mobileforce FSM** in the app and then select **Forms**.

Select the desired form (for example, _Customer Service Requests_).

A list of previously captured data using the form is displayed.

Click  to create a new entry using the form.

With the customer, enter the data in the form, and press **Create** when finished.