Service Policy – Updated - Mobileforce

Mobileforce Cloud Platform Policies and Practices

Mobileforce Cloud Platform Scheduled Maintenance

Mobileforce uses a standard weekly maintenance window as follows:

On Fridays, 5 PM Pacific Time to 8 PM Pacific Time

During this weekly maintenance window, maintenance — as well as upgrades — are performed.

For routine maintenance that involves downtime, an email message will be sent to the   in your organization three (3) days prior to the event.

Examples of routine maintenance include: operating system or platform patches, software installs or upgrades, server resizing and instance migration.

If you have any questions or concerns regarding this maintenance, please create a support case.